GDPR Compliance

General Data Protection Regulation (GDPR) Compliance

Effective Date: July 1, 2025
Last Updated: August 1, 2025

Your privacy is important to us. This GDPR Compliance Notice explains how we collect, use, and protect your personal data in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) and applicable Hungarian laws.

1. Data Controller

Friss Labs 
06 09 030618
Friss Labs Kft., Erzsébeti út 5B, Hódmezővásárhely, 6800, Hungary
Email: team@frisslabs.com
Phone: +3680201121

We are the data controller responsible for processing your personal data.

2. What Data We Collect

We may collect the following personal data when you interact with our website or make a purchase:

  • Identity Data – Name, billing/shipping address, date of birth (if required for age-restricted products)
  • Contact Data – Email address, phone number
  • Order Data – Product purchases, payment details (processed securely by our payment provider)
  • Technical Data – IP address, browser type, device information, cookies
  • Marketing Data – Preferences for receiving marketing communications

3. How We Use Your Data

We process your personal data for the following purposes:

  • To process and deliver your orders
  • To communicate with you regarding your purchase
  • To send marketing emails or SMS (only if you have consented)
  • To improve our website, products, and services
  • To comply with legal and tax obligations

Legal Bases for Processing:

  • Performance of a contract (Article 6(1)(b) GDPR)
  • Compliance with legal obligations (Article 6(1)(c) GDPR)
  • Your consent (Article 6(1)(a) GDPR)
  • Legitimate interests (Article 6(1)(f) GDPR)

4. How Long We Keep Your Data

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

  • Order and transaction data: 8 years (as required by Hungarian tax law)
  • Marketing data: Until you withdraw your consent.

5. Sharing Your Data

We do not sell your personal data.
We may share it with:

  • Payment processors (e.g., [Name of Payment Processor])
  • Shipping partners (e.g., [Courier Name])
  • IT and hosting providers
  • Marketing platforms (e.g., email/SMS service providers)

All third parties are required to respect GDPR rules.

6. International Transfers

If your data is transferred outside the EU/EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Your Rights Under GDPR

Under GDPR, you have the following rights:

  1. Right to access – Obtain a copy of your personal data
  2. Right to rectification – Correct inaccurate data
  3. Right to erasure – Request deletion of your data
  4. Right to restrict processing – Limit how we process your data
  5. Right to data portability – Request your data in a portable format
  6. Right to object – Object to certain processing activities
  7. Right to withdraw consent – At any time, for marketing or other consent-based processing

To exercise your rights, contact us at team@frisslabs.com

8. Cookies & Tracking

We use cookies and similar tracking technologies to improve your browsing experience.
You can manage your cookie preferences via your browser settings.
For more details, see our Privacy Policy

9. Security of Your Data

We implement technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure.

10. Contact & Complaints

If you have any concerns regarding your personal data:

  • Email us at team@frisslabs.com
  • Or contact the Hungarian supervisory authority:
    Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)
    Address: 1055 Budapest, Falk Miksa utca 9-11.
    Website: https://naih.hu

By using our website, you acknowledge that you have read and understood this GDPR Compliance Notice.